Course Overview

Hospitality and Tourism 2b builds on the foundations of Part A by focusing on the management, marketing, and operational practices that drive success in hotels and restaurants. Students gain practical insights into leadership styles, regulatory requirements, and the business strategies that sustain competitive hospitality enterprises.

Key Learning Focus

Students will:

• Explore management styles, leadership skills, and organizational effectiveness.
• Understand key laws and regulations governing hotels and restaurants.
• Develop job descriptions, staffing plans, and business proposals.
• Learn how to design menus, advertise vacancies, and conduct interviews.
• Analyze the financial operations that support profitability and sustainability.

Instructional Approach

Through real-world case studies, applied projects, and role-play scenarios, students practice the skills of hospitality managers, from staff supervision and guest relations to marketing campaigns and financial decision-making.

Outcome

By the end of the course, students will:

• Demonstrate knowledge of management practices, legal compliance, and business planning.
• Apply skills in hiring, menu design, marketing, and operations management.
• Understand how to evaluate and improve financial performance in hospitality settings.
• Be prepared for further study or entry-level careers in hotel, restaurant, and hospitality management.